Place your legal document management orders online via L I V E. Get instant visibility into projects, track orders from start to delivery, and access invoices.
L I V E
REAL-TIME JOB ORDERING APPLICATION
SIMPLE ONLINE ORDERING APPLICATION
Provide general details
Matter number | Solicitor reference | Due date & time
Choose the order type
Select from a range of services: Copy, Print, Scan, eFiling, Court Copying, Hard Copy Processing
Choose from various finishing options
Legal Document Production – document imaging, binding, pagination and folding options
Legal Technology – coding data, OCR and output media
Click submit to lodge order
The home page offers a dashboard view of projects and their status—new, in progress, on hold, out for delivery and completed. Both current and past orders can be viewed directly on the dashboard. Clients can also easily provide additional notes to an order or cancel the order while it is in the ‘new’ status. Information entered on L I V E is secure and encrypted.
All orders, even those placed via phone and email, are available on the dashboard.
Users can log in to L I V E to view reports such as Orders by Date and Status, Monthly Order Summaries, Invoice Reporting. Reports are generated in multiple formats—Doc, PDF, CSV, Excel and can be customised based on business requirements.
Law Image provides reports on service levels, quality control and project management. We can also customise a reporting scheme, with supporting documentation, in consultation with the client. At a minimum, these reports will contain delivery/pick up times, the provision of services, costs schedule, and quality control or validation pass report.
L I V E has an intuitive user interface allowing law firms to place orders anytime from anywhere. Clients can easily search through orders and view the full order timeline.
Permission Based Access
Access can be registered at a user, regional admin and super admin level. Super admin view covers all projects submitted at the organisation level.
L I V E is a very flexible application and can be integrated with a third-party solution for invoice tracking and payment. Clients can view and download their invoices for orders completed.
Clients can securely and efficiently upload and download documents for print through L I V E.